A correctly inserted and correctly sized cup should mean no leaks (as long as it isn’t full). However, it is completely normal to experience leakage during the first few cycles, as you get to know your cup and flow. Therefore, we recommend you wear a panty liner in the beginning as it can take 1-3 cycles to get the hang of it.
The two most common reasons your cup might be leaking are: it hasn’t opened up properly, or that it is positioned incorrectly.
There are several tips to get your cup working leak-free:
- Try different folding methods. Try different folds and insertion methods to see which one works best for your. We recommend the ‘punch-down’ fold.
- Position differently. Try inserting the cup higher in the vaginal canal. You can use your finger to press on the bottom of the cup to move it higher up.
- Check the vacuum. Make sure there are no folds in the cup by running your finger around its body. Give the stem a little wiggle and pull it gently downwards, if there is resistance the suction seal has been formed.
- Unclog air holes. The air holes may be clogged, which may prevent the suction seal to form and protect you properly. Clean the air holes with a small brush or fill the cup with warm water, put the palm of your hand on top of the cup covering it completely and squeeze the base until the water escapes through the air holes, unblocking them in the process.
- Locate your cervix. The cup needs to be placed below your cervix. Your cervix isn’t necessarily located at the top of your vaginal canal. It can be positioned at an angle or to the side. It can also move higher and lower during your menstrual cycle. To locate your cervix, feel for a slightly firmer and round area of tissue (some say it feels similar to the tip of nose).
- Remove excess blood. If you’re experiencing spotting, it could be due to excess blood left in the vagina. To remove any excess menstrual blood, simply run your finger along the edge of the cup after insertion.
If none of the above solves your issue, you might need another size. A cup that is too small is not going to seal properly and a cup that is too big might not unfold properly. If you think the cup is too large/small, send us an email, and we will exchange your cup for a new size.